Text opens the door.
Put your thoughts into words, without switching on a camera or speaking out loud. An approachable format for conversations that can feel difficult to start.
✳ Community-driven mental health
You don’t have
to carry it alone.
A space to share what’s on your mind. Real people who understand. A coach to guide the conversation.
Anonymous, text-based group support.
Built to make reaching out feel a little easier.
Human
connection.
Less alone.
connection.
Less alone.
01 Your identity stays yours02 Small groups, meaningful conversations03 Human support, wherever you are
A little connection can mean a lot
Sometimes, being heard
is where hope begins.
When you’re struggling, the first step can be the hardest. Litehouse brings people with shared experiences together in small, guided text conversations, so you can talk, listen and feel understood.
No camera. No pressure to put on a brave face. Just a more approachable way to find human connection, through a community that cares.
Inside the experience
A small step.
A shared space.
A real connection.
Designed to be simple from the moment you arrive. Explore the journey below, or let the guided preview take you through it.
Interactive app preview
Step 1 of 3
Illustrative preview based on the supplied app mockups. Example messages are fictional. This is not a live support session.
Shared experiences.
Different perspectives.
Real people.
Room for you.
Different perspectives.
9:41
Room for you.
6participants per group
20mina focused conversation
1coach to guide the session
0app downloads needed
The Litehouse session format. Access and session availability are confirmed by the team and participating organisations.
See the original app mockups
Thoughtful technology. Human at heart.
Built around people.
Designed to reach further.
The technology makes connection possible. The people make it meaningful.
Lighter on data.
A browser-based, text-first experience designed for low-bandwidth connections. Fewer technical barriers between someone needing support and a community ready to listen.
Guided by a human.
A coach helps keep the conversation respectful and focused. Small groups give people space to share coping strategies, encouragement and lived experience.
Stronger through community.
Built for charities and community organisations to offer under their own brand. A familiar entry point to a wider circle of support.
There’s room for what you’re feeling
Different experiences.
Common ground.
Whether you’re navigating anxiety, depression, trauma or another mental health challenge, sharing with people who understand can make reaching out feel more possible.
AnxietyDepressionTrauma & PTSDOCDEating disordersADHD
Topics reflect the Litehouse concept. Ask the team which groups are available through your organisation. Group support complements professional care; it does not provide diagnosis or replace treatment.
A world where no one feels alone.
Many experiences.One shared humanity.
For charities & community organisations
You know your people.
Help them connect.
Give your community an accessible place to find support, through an organisation they already know and trust.
Litehouse’s model makes the platform available to charitable partners at no cost, with a white-label experience that can carry your own identity.
- Your brand. Your community.
- A browser-based experience with no download.
- Small-group conversations guided by coaches.
- A model designed to widen access to support.
Talk to the team about programme suitability, coaching, access and rollout.
Early feedback
The freedom
to be heard.
What participants in the early beta feedback shared about the idea of anonymous community support.
Being able to talk freely without any identity is a huge game changer. This gives a safe place feeling to all users.
Anonymous beta feedback
From the original Litehouse presentation
From the original Litehouse presentation
A little clarity
Before you
reach out.
It’s natural to have questions. Here are a few things worth knowing.
Ask the team ↗What is Litehouse?+
Litehouse is a community-driven mental health support platform designed around anonymous, text-based group conversations. The format brings up to six participants together with a coach for a 20-minute session to share experiences, coping strategies and encouragement.
Is this therapy or emergency support?+
Litehouse offers guided community support. It does not provide emergency care, diagnosis or a substitute for treatment from a qualified mental health professional. Coaches may include charity counsellors and students in relevant fields; their qualifications and supervision should be confirmed with the participating organisation.
If you are in immediate danger or need urgent help, contact local emergency services or an appropriate crisis service in your country.
Do I need to download an app?+
The experience is designed to work in your browser, including on a mobile phone. The original app concept does not require a download or user registration. Ask the team about the access process for your organisation.
Can I join a group today?+
Contact the Litehouse team to enquire about access, participating organisations and current session availability. This website demonstrates the experience; it is not the live chat platform and does not advertise open sessions.
What does anonymous mean?+
The app concept lets you participate under an alias rather than showing your real name to the group. An alias does not make the contents of a conversation confidential: sessions may be recorded, and details you share could identify you. Avoid posting names, addresses or other identifying information.
Before joining, request the current privacy and consent information, including what is recorded, how it is de-identified, who can access it and whether it is shared commercially.
How is the platform funded?+
The supplied Litehouse model offers the platform free to users through charitable organisations. It also proposes using and selling de-identified session data to support research and other healthcare insights. This makes clear information about consent, data use and privacy especially important before participation.
Ask the team for the current policy and partner terms. Read our privacy and participation information ↗
How can my organisation get involved?+
Charities and community organisations can enquire about a white-label programme for their members. The team can discuss your community’s needs, programme suitability, coach arrangements, safeguards and an appropriate rollout.
Let’s start a conversation
A brighter way
to connect.
Looking for access, exploring a partnership or simply want to know more? Get in touch with the Litehouse team.
hannah@thelitehouse.org ↗Hannah Wilensky
Partnerships & enquiries
This inbox is for general enquiries.
Please don’t send medical records or sensitive health details.